• Contact Us


    Looking for More Information?  

     

    Here is a list of contacts:

     

    Retiree Benefits: Log on to the Your Benefits Resources™ Website or call the Benefit Service Center at 1-800-565-0122. 9 am to 5 pm Eastern Time, Monday - Friday.

     

    Aetna® Medical Plans: Log on to  Aetna® Navigator or call Member Services at 1-877-512-0363. 8 am to 7 pm Eastern Time, Monday – Friday.

       
    Express Scripts® Prescription Coverage: Log on to Express Scripts® or call For Non-Medicare Individuals: 1-866-713-7779.  24 hours a day, 7 days a week (except Thanksgiving and Christmas).  For Medicare Individuals: 1-877-891-1143. 24 hours a day, 7 days a week.


    United Healthcare® Group Medicare Advantage PPO Plan:Log on to www.UHCretiree.com/jnj or call 1-866-868-0511, TTY 711.  Monday - Friday 8 am to 8 pm (local time). 

     

    Aetna Dental PPO Plan: Log on to www.aetna.com or call Member Services at 1-877-512-0363. 8 am to 7 pm Eastern Time, Monday - Friday.

     

    Vital Savings by Aetna Discount Plan:Log on to www.vitalsavingsbyaetna.com or call Member Services at 1-888-238-4825.

     

    Vision Plan:Log on to www.eyemedvisioncare.com/jnjretiree or call 1-866-414-2064.  

     

    Technical Contact for Retiree Connection Website: Send e-mail to HBAnnoun@CORUS.JNJ.com and specify "Retiree Connection Website" in subject line.